Refund policy

 

Refund Policy & Comfort Guarantee

At Aeroplush, we are committed to delivering premium comfort and quality. Due to the nature of our products, we do not offer refunds or returns once an order has been successfully delivered.

However, your satisfaction is extremely important to us — which is why we proudly offer our Comfort Guarantee.

Our Guarantee

If your product arrives:

  • Damaged

  • Defective

  • Or significantly different from what was advertised

We will gladly provide:

  • A free replacement, or

  • A store credit, depending on the situation

Important Notes

  • Claims must be made within 7 days of delivery

  • Proof of issue (photos/videos) may be required

  • Products must not be intentionally damaged or misused

By purchasing from Aeroplush, you agree to this policy.